Solar Bat® Warranty Information
Performance Polarized, Golf, Tennis (excludes EL Series). (EL Series or Logo Series Sunglasses do not have a warranty.)
No tricks. No nonsense. Simply the best warranty in the sunglass market. Broken frame parts are replaced at shipping costs no questions asked. Period. Just ship your sunglasses to Solar Bat® Enterprises, Inc. with a check for $12.50 to cover shipping & handling within the United States and $30.00 for shipping and handling outside the US.
Lens Warranty
Does not apply to Prescription sunglasses. Lenses are replaced with the same tint that was originally purchased, NO TINT CHANGES WILL BE ALLOWED. Damaged lenses are replaced at only $15.00 per lens plus $12.50 shipping for as long as you own the glasses. Even if your dog chews ‘em up. NO QUESTIONS ASKED!
• Replace 1 lens: Send your sunglasses in with a check for $27.50.
• Replace 2 lenses: Total cost is $42.50.
Solar Bat® Warranty Address
Warranty claims are handled directly with Solar Bat® Enterprises, Inc. DO NOT RETURN TO THE DEALER. To get your sunglasses repaired under the warranty return sunglasses, an explanation of what you want repaired, your name address and phone number, along with method of payment to:
Solar Bat® Enterprises, Inc.
ATTN: Warranty Department
3628 East County Road 600 N
Brazil, IN 47834
For warranty issues , please email warrantydept@solarbat.com
***If any of the above information is missing from the glasses that are sent in there will be a delay in getting your glasses fixed. We will not take addresses off of checks. The Solar Bat® Warranty applies only to the original owner. Solar Bat® reserves the right to substitute different styles of sunglasses for discontinued styles at a discounted price. Warranty does not cover changes in prescription or damage to prescription lenses.
FAQ'S
1. What if I have two pair to send in, can they go in the same box?
-Yes they can go in the same box just include an additional $5.00 for each additional pair being sent.
2. What if my style is discontinued?
-If there are no parts available for the glasses that you have sent. We will call you and offer you a current style of your choice at a 50% discount. The only way to get this offer is if there are no parts here for the glasses that you sent in to us.
3. Can I put my phone number in there for someone to call me for payment?
-Absolutely you can put a phone number in there for payment. We will call you and get your payment information. Just please know that our warranty department is open M-F 6-2pm EST.
4. What do I need to send in with my glasses?
-Nothing but a note with your name, address, phone number and what you need done to the glasses.
5. What if I don't put a note with what I want done?
-If there is no note explaining what you want done with the glasses, then we will go off of what the amount of the check is written for. If it is just $12.50 then we will only replace the frame.